Terms & conditions

General information

This site (https://tracedu.com) is owned by A.O. Asociația pentru Dezvoltarea Competențelor Profesionale (hereinafter referred to as ADCP), registered with the State Registration Chamber of the Republic of Moldova on 08.10.2021, state identification number 1021620006651, headquartered in mun. Chișinău, com. Stăuceni, str. Unirii 20/2, ap. 483.

Updated March 31, 2022

The information on this part of the site https://tracedu.com (hereinafter Site). By continuing to use the Site, you agree to and fully agree to all terms of this Agreement, including your consent to the consent of ADCP to the processing of your personal data under the terms specified in the Privacy Policy of this Agreement.

This Agreement is subject to change by ADCP without notice. The agreement is available on https://tracedu.com/privacy.php


The content of the https://tracedu.com belongs to A.O. Asociația pentru Dezvoltarea Competențelor Profesionale and is protected by the legislation of the Republic of Moldova - Law no. 139 of 02.07.2010, on copyright and related rights and may not be used by other persons in any form without the written permission of the owner.

Steps to place an order

  1. Access the personal cabinet with the button Login or create a new account by clicking Register.
  2. Select the desired products and add them to your cart.
  3. Complete the order with the Finish button

Payment methods

Online payment by bank card.

Online payments are made through a secure connection (MAIB) of the commercial bank Moldova Agroindbank.

Online payments are made in Moldovan lei (MDL) according to the bank rate established on the day of transfer.


Products are delivered by E-mail within a maximum of one day (usually less than one minute).

The buyer will receive the download link for the purchased material by E-mail.

TracEdu.COM products

The use of our products is at your own risk and the entire risk regarding quality, performance, safety, accuracy is yours.

We make no warranties (express or implied, written or oral) with respect to our products.

Privacy Policy

  1. The personal data of the User are processed in accordance with the Legislation of the Republic of Moldova - Law №133 protection of personal data, from 08.07.2011
  2. When registering on the site (https://tracedu.com), The user presents the following information: name, surname, E-mail address, contact number.
  3. By submitting his personal data upon registration, the User agrees to their processing by ADCP, for the purpose of fulfilling ADCP's obligations to the User under this Agreement, for the purpose of informing Users about its services and promotions via electronic messages and SMS.
  4. ADCP is entitled to use „cookie” technology. „Cookies” does not contain any confidential information.

Conditions for returning money

Digital products are considered to be delivered if the file was generated by the system (backend server log is proof) and the E-mail with the link was sent to the client. Digital products are non-refundable once delivered, as there is no way for the customer to return a digital product or provide proof that the files have been permanently deleted from all of the customer's storage devices.